When you register with Winbdt App, you share certain information with us. This policy clearly explains where that information goes, how long it is kept, and who can access it. There are no hidden clauses.
How the Winbdt App Protects Your Data — At a Glance
All your data on the Winbdt App is secured with 256-bit SSL encryption. This means even if someone attempts a hack, your information remains unreadable — the same level of protection used by banks.
Your name, phone number, email, or transaction details are never shared with advertisers or any third party. Your information is used solely to provide our services.
Only staff members who require access to your data as part of their role can view it. Access logs are maintained and audited regularly.
If you close your account or submit a deletion request, Winbdt App will erase your data beyond what is legally required to be retained. You are in control of your information.
If a data security incident occurs, Winbdt App will notify affected members within 72 hours. Transparency is our commitment.
Winbdt App uses only necessary cookies. Non-essential tracking cookies are not activated on your first visit without your consent. You can change your settings at any time.
If you have any questions about your data, our support team is ready to help.
Contact SupportIn brief: Winbdt App uses your data solely to provide its services. It is never sold or shared with third parties. You have the right to view, correct, and delete any of your information at any time.
This privacy policy applies to the data protection practices between the Winbdt App and its members. It comes into effect whenever you use the Winbdt App's website, mobile app, or any other platform service.
Winbdt App believes your personal data belongs to you. We are its custodians, not its owners. This policy is written so you can clearly understand what information is collected, why it is collected, and how it is used.
This policy may be updated from time to time. Any changes will be communicated via app notification or email. For significant changes, your consent will be requested again.
This policy follows international best practices in data protection and is fully aligned with Bangladesh's data protection laws.
To open an account on Winbdt App, you will need to provide: your full name, mobile number, email address, and date of birth. These details are essential for account creation and identity verification.
When you make a deposit or withdrawal, only partial payment details are stored (such as the last few digits of your mobile banking number). Your full payment information is never stored on Winbdt App servers — it is processed directly through encrypted channels.
Certain technical information is collected automatically while you use the app or website — such as device type, operating system, IP address, and session duration. This data is used to maintain security and improve service quality.
| Data Type | Reason for Collection | Retention Period | Mandatory |
|---|---|---|---|
| Name & Contact Information | Account Creation & KYC | For the Duration of Active Account + 5 Years | Yes |
| Payment Information (Partial) | Transaction Verification & Fraud Prevention | 7 Years (Financial Regulations) | Yes |
| Gaming History | Responsible Gaming Monitoring | 3 Years | Yes |
| Device & IP Information | Security & Fraud Detection | 1 Year | Automatic |
| Cookie Information | Session Management & Experience Enhancement | End of session or 30 days | Optional |
Winbdt App never stores your full payment card number, PIN, or bank password. If anyone asks for this information, it is a fraud attempt — stay alert.
Winbdt App uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:
Your core information is used for registration, login, KYC, and account recovery. These services cannot be provided without it.
Payment information is used to process deposits and withdrawals securely and to identify suspicious transactions.
Your information is used to respond to your questions or complaints, send you important updates, and communicate with you on account-related matters.
Usage patterns are analyzed to improve your app experience. This analysis is always conducted anonymously — your personal identity is never revealed.
Gaming behavior patterns are monitored to detect problematic gaming, and alerts are sent when needed. This is for your protection.
If you give your consent, relevant offers and promotions will be sent to you via email or app notification. You can withdraw your consent at any time.
Winbdt App's most important commitment is this — your data is never sold, and it is never given to third parties for advertising purposes. No exceptions.
To Be Clear: Your data is never sold or shared with any advertiser, data broker, or third party for commercial purposes. This is Winbdt App's commitment.
Cookies are small text files stored in your browser or app. Winbdt App uses cookies primarily to maintain login sessions and personalise your app experience.
The mobile app uses app-specific storage instead of cookies, but the purpose is the same. You can turn off preference tracking at any time from the app settings.
Winbdt App believes you have full rights over your own data. The following rights can be exercised at any time:
You can request a copy of the information Winbdt App holds about you. Submit a request to support and the data will be provided within 30 days.
You can request corrections to any inaccurate or outdated information. Changes can be made directly through profile settings or by contacting support.
When closing your account, you can request that all data beyond what is legally required be permanently deleted. This is also known as the "Right to be Forgotten."
You can request that your data be restricted from specific uses — such as opting out of promotional emails or being excluded from performance analytics.
You can request a copy of the data we hold about you in a standard format such as CSV.
If you believe the Privacy Policy has been violated, contact us directly at support@winbdtapp.net. You will receive a response within 7 business days.
To exercise your rights, simply contact our support team. No fees, no complicated process.
Winbdt App uses industry-leading technology to protect your data. Our security measures are not just promises — they are tested and updated every day.
Please Note: Winbdt App will never ask for your password or OTP via email or phone. Any such request is a scam. If this happens, contact support immediately.
A common concern among online platform users in Bangladesh is — "Where is my data going?" Many people wonder this but never ask. Winbdt App has chosen to address that concern head-on.
When a member registers with their name and mobile number, they are placing their trust in us. Honouring that trust is Winbdt App's responsibility. Not selling data, not sharing it with third parties — these are ethical obligations that come before any legal requirement.
Many platforms generate revenue by selling user data to advertisers. The Winbdt App has chosen a different path. Our income comes from our services — not from selling data. Upholding this principle is also the right business decision, because trust is the foundation of long-term success.
If any questions come to mind while reading this Privacy Policy, feel free to reach out to our support team. We can respond in Bengali — speaking your language matters to us.
How to Exercise Your Data Rights on Winbdt App
You can update most of your details directly from Profile Settings — including your name, phone number, email, and notification preferences.
To view, delete, or submit a special request regarding your data, contact our support team via live chat or email.
Identity verification is required for large requests as a security measure. This is in place to protect your information.
Standard requests are handled within 7 days. Complex requests may take up to 30 days — in line with international standards.
Once your request is processed, you will receive a confirmation via email or app notification. If you experience any issues, please get in touch again.
If you are not satisfied with the response, you may file a formal complaint at support@winbdtapp.net. A senior team will review your case.
Frequently Asked Questions About Our Privacy Policy